Emma started working in financial services in 2005 after graduating with a first class honours degree in Biochemistry from The University of Sheffield.
After quickly climbing the ladder to a Team Leader position in Connells’ Mortgage Business Unit, Emma started working in Connells’ Compliance and Legal Services department as a Regulatory Risk Analyst.
Between 2007 and 2010 Emma obtained her Certificate in Mortgage Advice Practice and the ICA’s Diploma in Compliance. Emma left her position with Connells in 2011 and joined Countrywide Principal Services Limited as a Technical Compliance Adviser.
In her role at Countrywide, Emma provided regulatory guidance on home finance, non-investment insurance and consumer credit related issues to Senior Management and Compliance and Legal staff within other Group subsidiaries, which included other directly authorised firms, their ARs and the Group parent company.
In 2014 Emma joined Gem Compliance Consulting Limited as a Compliance Manager and was promoted to the role of Head of Compliance in August 2023. Emma has achieved the CISI’s Diploma in Investment Compliance and passed the CFA Institute’s Sustainable Investing Certificate (previously known as the Certificate in ESG Investing).
Emma has previously held FCA approval for SMF17 (MLRO) and currently holds SMF16 (Compliance Officer).
As well as responsibilities connected to her roles as Head of Compliance/SMF16 and Deputy MLRO, Emma is involved in helpdesk queries, compliance reporting and monitoring, and other forms of regulatory oversight, team training and supervision, and ad hoc project work.
Since May 2024, through Gem Compliance Consulting’s membership of the APCC (Association of Professional Compliance Consultants), Emma has held the role of Chair of the APCC’s Principal/AR working group, which includes a sub-working group for regulatory host firms.
Outside of work, Emma enjoys reading, watching films/boxsets, running, Zumba, and spending time with family.